Insurance & Claims Risk

How do I manage insurer-appointed adjusters and lawyers while protecting my interests?

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Insurer-appointed adjusters and panel lawyers are paid by the insurer, and while many act professionally, their instructions and incentives are not always aligned with the policyholder's interests.

An adjuster may take a conservative view of quantum, and panel defence counsel may manage a case with the insurer's exposure foremost. For a senior executive, knowing where these interests diverge is essential to protecting recovery and reputation.

The report explains how the policyholder relationship with insurer-appointed professionals works in your chosen jurisdiction and industry, the points of potential conflict, and the policyholder's rights to information and independent advice.

It covers warning indicators of misaligned handling, indicative impact ranges from published disputes, and when to engage independent coverage counsel, loss assessors and brokers.

Reference material for informed readers, not advice.

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What this risk looks like in practice
Legal and regulatory framework in your country
Industry-specific risk profile for your industry
Real-world scenarios
Early warning indicators
Impact analysis
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How do I manage insurer-appointed adjusters and lawyers while protecting my interests

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